CONTACT US
Ready to discuss your project? Please let us know about your project and/or questions, and we'll be happy to assist via email.
Please use the form below to contact us and we will respond within 3 business days (Monday-Friday, US Pacific Time Zone).
Repair Service
If your set is missing a part, please contact us below or email us directly (you can find contact information in the instruction booklet). We will send you the missing part free of charge. Please include the set name or code, step number, and a brief description of the part.
If you have lost a part or would like to purchase more parts, please visit our parts shop at parts.ichibantoys.com (powered by BrickLink; account required).
We will respond within 3 business days. If you do not receive a response, please check your spam folder before contacting us again.